As soon as your order has been dispatched we will send you an email with your tracking number. We can’t wait for you to create MERABI moments!

As soon as your order has been dispatched we will send you an email with your tracking number.&#xA0; We can&#x2019;t wait for you to create MERABI moments!&#xA0;

How will I know my order has been dispatched?

As soon as your MERABI has been dispatched, you will receive an email including a link to tracking your delivery via carrier portal. If your delivery has not updated or arrived, please get in touch with our Client Care Team via helloUS@nadinemerabi.c

As soon as your MERABI has been dispatched, you will receive an email including a link to tracking your delivery via carrier portal.If your delivery has not updated or arrived, please get in touch with our Client Care Team via <a href="mailto:hello@nadinemerabi.com" rel="noreferrer noopener" style=" text-decoration: none;" target="_blank" title="mailto:hello@nadinemerabi.com">helloUS@nadinemerabi.com</a> within 48 hours from expected delivery date.&#xA0;For US orders, use Track Package button on our shipment confirmation email and it will direct you to the relevant courier&apos;s official tracking website.

How do I track my delivery?

Free US Standard Delivery (3-6 business days) on orders above $550. US Standard Delivery in 3-6 Business Days - $5. Due to the Memorial Day holiday in the US, next day delivery is currently unavailable. Orders will be dispatched on the next working d

<summary id="isPasted"><h3 id="us">US</h3></summary> Free US Standard Delivery (3-6 business days) on orders above $550US Standard Delivery in 3-6 Business Days - $5Due to the Memorial Day holiday in the US, next day delivery is currently unavailable. Orders will be dispatched on the next working day. We appreciate your understanding. <summary id="isPasted"><h3 id="need-help">Need Help?</h3></summary> If your courier has marked your parcel as delivered but you have not received it, please get in touch with our Client Care Team via <a href="mailto:hello@nadinemerabi.com">helloUS@nadinemerabi.com&#xA0;</a>within 48 hours of receiving your delivery notification.&#xA0;

How much is shipping to the US?

Yes! We offer Free US Standing Delivery on orders $550 and above. This will automatically apply at checkout. *This only applies to US Deliveries

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1rem; font-style: normal; line-height: 1.6em; font-size: 18px; font-weight: 300; color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Yes! We offer Free US Standing Delivery on orders $550 and above. This will automatically apply at checkout.<p style="box-sizing: border-box; margin: 0px 0px 1rem; font-style: normal; line-height: 1.6em; font-size: 18px; font-weight: 300; color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*This only applies to US Deliveries

Do you offer free delivery?

We are offering delivery services below:. US Standard Delivery in 3-6 Business Days. Please note: Due to the Memorial Day holiday in the US, next day delivery is currently unavailable. Orders will be dispatched on the next working day. We appreciate

We are offering delivery services below:&#xA0;<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 1rem; font-style: normal; line-height: 1.6em; font-size: 18px; font-weight: 300; color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">US Standard Delivery in 3-6 Business Days <p style="box-sizing: border-box; margin: 0px 0px 1rem; font-style: normal; line-height: 1.6em; font-size: 18px; font-weight: 300; color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note: Due to the Memorial Day holiday in the US, next day delivery is currently unavailable. Orders will be dispatched on the next working day. We appreciate your understanding.

How long does delivery to the US take?

If you haven't found an answer to your query our Client Concierge team are here to help.

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Nadine Merabi Site

Return Portal

Nadine Merabi US

Delivery & Tracking

How do I arrange a return?

Do you offer exchanges?

Do I need to pay for my return?

You've received my MERABI back, how long until I receive my refund?

How do I track my return to you?

What should I do if the return portal is not working?

Returns

How can I place an order?

Can I amend or cancel an item from my order?

How do I pay for my order?

Do you offer any buy now, pay later options?

Can I add items to my order once it has been placed?

Placing your Order

I'm unsure of my size

How do I know if the length of my MERABI is right for me?

Not sure on which size to order, ordering two sizes and returning?

Sizing Help

How do I clean my MERABI?

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My MERABI doesn't quite fit right, what should I do?

Product Care

What is MERABI Rewards?

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What are perks and benefits of MERABI Rewards?

How do I collect MERABI Rewards points?

Can I collect points in a MERABI store?

Why were points removed from my account?

Why does my Tier status not reflect my current points?

How do I unsubscribe and close my MERABI Rewards points?

What are terms of MERABI Rewards?

Who do I contact about my MERABI Rewards account?

I’ve moved up a Tier and haven’t received my discount code?

Can points from previous orders be added to my account?

I’m missing points from my MERABI Rewards account.

MERABI Rewards

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Can I create a gift card with a custom value?

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How long are gift cards valid for?

Gift Cards

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Where are you based?

Our Business

Final Sale Returns

Discount codes

Final Sale