If you haven't found an answer to your query our Client Concierge team are here to help.

Nadine Merabi Site

Return Portal

Nadine Merabi US

<span style="color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We currently have 2 MERABI Pop-Up Stores; one in Manchester, UK and one in London, UK. You can find out more information on locations and opening hours <a href="https://www.nadinemerabi.com/pages/merabi-pop-up-stores">here</a>.<span style="color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Should you wish to shop online, our Client Concierge Team are here to help assist with any sizing or style advice. You can get in touch with our Client Concierge Team via our email hello@nadinemerabi.com<span style="color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.&#xA0;<span style="color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We do ship worldwide, you can find our delivery times&#xA0;<a href="https://www.us.nadinemerabi.com/pages/delivery" rel="noopener noreferrer" style="box-sizing: border-box; color: rgb(0, 0, 0); text-decoration: none; position: relative; transition: all 0.3s ease-in 0s; touch-action: manipulation; background-color: rgb(255, 255, 255); font-family: &quot;Libre Franklin&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank" title="https://www.nadinemerabi.com/pages/delivery">here</a><span style="color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.

We currently have 2 MERABI Pop-Up Stores; one in Manchester, UK and one in London, UK. You can find out more information on locations and opening hours here. Should you wish to shop online, our Client Concierge Team are here to help assist with any s

Do you have a physical store I can visit?

Our Business

How much is shipping to the US?

Do you offer free delivery?

How will I know my order has been dispatched?

How long does delivery to the US take?

Do I have to pay duties & taxes?

How much is worldwide shipping?

How long does worldwide shipping take?

Not received your delivery?

Delivery & Tracking

How do I arrange a return?

Can I request an exchange?

Do I need to pay for my return?

You've received my MERABI back, how long until I receive my refund?

How do I track my return to you?

Returns

How can I place an order?

Can I amend or cancel an item from my order?

How do I pay for my order?

Do you offer any buy now, pay later options?

Can I add items to my order once it has been placed?

Placing your Order

I'm unsure of my size

How do I know if the length of my MERABI is right for me?

Not sure on which size to order, ordering two sizes and returning?

Sizing Help

How do I clean my MERABI?

How do I best care for my MERABI?

My MERABI doesn't quite fit right, what should I do?

Product Care

How will I receive my MERABI gift card?

Can I create a gift card with a custom value?

Can I get a refund for my gift card?

How long are gift cards valid for?

Gift Cards

What are your business hours?

Where are you based?

I have another question

Further Support

Do you have a physical store I can visit?Updated 4 months ago