If you haven't found an answer to your query our Client Concierge team are here to help.

Nadine Merabi Site

Return Portal

Nadine Merabi US

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;Libre Franklin&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Gift Cards are valid for 12 months from the day of purchase.</span></p>

Gift Cards are valid for 12 months from the day of purchase.

How long are gift cards valid for?

Gift Cards

How much is shipping to the US?

Do you offer free delivery?

How will I know my order has been dispatched?

How long does delivery to the US take?

Do I have to pay duties & taxes?

How much is worldwide shipping?

How long does worldwide shipping take?

Not received your delivery?

Delivery & Tracking

How do I arrange a return?

Can I request an exchange?

Do I need to pay for my return?

You've received my MERABI back, how long until I receive my refund?

How do I track my return to you?

Returns

How can I place an order?

Can I amend or cancel an item from my order?

How do I pay for my order?

Do you offer any buy now, pay later options?

Can I add items to my order once it has been placed?

Placing your Order

I'm unsure of my size

How do I know if the length of my MERABI is right for me?

Not sure on which size to order, ordering two sizes and returning?

Sizing Help

How do I clean my MERABI?

How do I best care for my MERABI?

My MERABI doesn't quite fit right, what should I do?

Product Care

How will I receive my MERABI gift card?

Can I create a gift card with a custom value?

Can I get a refund for my gift card?

What are your business hours?

Where are you based?

Do you have a physical store I can visit?

Our Business

I have another question

Further Support

How long are gift cards valid for?Updated 7 months ago