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Nadine Merabi Site

Return Portal

Nadine Merabi US

<p><span data-teams="true" id="isPasted">A major winter storm is expected in Ohio this weekend and may impact our operations on Monday, January 26, 2026. Customers may experience delays in order processing, pickups, and deliveries. We will provide updates as conditions change. Thank you for your understanding.</span></p>

A major winter storm is expected in Ohio this weekend and may impact our operations on Monday, January 26, 2026. Customers may experience delays in order processing, pickups, and deliveries. We will provide updates as conditions change. Thank you for

Weather Alert: Possible Service Delays

Delivery & Tracking

How will I know my order has been dispatched?

How do I track my delivery?

How much is shipping to the US?

Do you offer free delivery?

How long does delivery to the US take?

Do I have to pay duties & taxes?

How do I arrange a return?

Do you offer exchanges?

Do I need to pay for my return?

You've received my MERABI back, how long until I receive my refund?

How do I track my return to you?

What should I do if the return portal is not working?

Returns

How can I place an order?

Can I amend or cancel an item from my order?

How do I pay for my order?

Do you offer any buy now, pay later options?

Can I add items to my order once it has been placed?

Placing your Order

I'm unsure of my size

How do I know if the length of my MERABI is right for me?

Not sure on which size to order, ordering two sizes and returning?

Sizing Help

How do I clean my MERABI?

How do I best care for my MERABI?

My MERABI doesn't quite fit right, what should I do?

Product Care

What is MERABI Rewards?

How do I join MERABI Rewards?

How does MERABI Rewards work?

What are perks and benefits of MERABI Rewards?

How do I collect MERABI Rewards points?

Can I collect points in a MERABI store?

Why were points removed from my account?

Why does my Tier status not reflect my current points?

How do I unsubscribe and close my MERABI Rewards points?

What are terms of MERABI Rewards?

Who do I contact about my MERABI Rewards account?

I’ve moved up a Tier and haven’t received my discount code?

Can points from previous orders be added to my account?

I’m missing points from my MERABI Rewards account.

MERABI Rewards

How will I receive my MERABI gift card?

Can I create a gift card with a custom value?

Can I get a refund for my gift card?

How long are gift cards valid for?

Gift Cards

What are your business hours?

Where are you based?

Our Business

Final Sale Returns

Discount codes

Final Sale

Weather Alert: Possible Service DelaysUpdated 2 months ago