We are confident you will love your MERABI. However, if it isn't quite right, we have a simple returns process for you to follow!. To arrange a return, please visit the Returns Portal. Click the link to our Returns Manager page below and select the w
While Nadine MERABI does not offer exchanges at this time, our returns policy allows up to 14 days to return your order for a refund. A new order may be placed at any time for the item you wish to have instead.
Yes, please use our Returns Portal to get a reduced carrier rate.Please note when using our Returns Portal you may need an access to a printer - to print returns label.Return and customs fees must be covered by the sender.
We will attempt to process all returns within 7-10 business days from delivery date to our warehouse.We will use this time to quality check each product thoroughly, ensure all security tags are present and that the garment is in a perfect condition.
Please keep the record of tracking number and courier you have selected to return Merabi back to us.You can track the status of your return parcel, using the return tracking number via your selected courier website. Once we receive your return, pleas