We are confident you will love your MERABI. However, if it isn't quite right, we have a simple returns process for you to follow!. To arrange a return, please visit the Returns Portal. Click the link to our Returns Manager page below and select the w
Yes! We now offer exchanges for US customers. If you need a different size or would like to exchange your item for another style, you can do so easily through our returns portal. Simply visit our Returns Portal to start your exchange. Please note:.
Yes, please use our Returns Portal to get a reduced carrier rate of $25. Please note when using our Returns Portal you may need an access to a printer - to print returns label. Return and customs fees must be covered by the sender.
We will attempt to process all returns within 7-10 business days from delivery date to our warehouse.We will use this time to quality check each product thoroughly, ensure all security tags are present and that the garment is in a perfect condition.
Please keep the record of tracking number and courier you have selected to return Merabi back to us.You can track the status of your return parcel, using the return tracking number via your selected courier website. Once we receive your return, pleas
If you encounter issues with the return portal, resulting in an inability to download or access your return label or QR code, please contact our support team immediately. We will provide you with the necessary return label or QR code via email to ens